Advice for Parking at Hospital

Advice to anyone parking within Sunderland Royal Hospital is to keep your pay and display ticket safe for a few weeks after your visit.

We have heard a number of stories of people who had paid to park at the hospital receiving a parking charge or 'fine' through the post several a couple of weeks later.

This system, operated by Parking Eye and implemented within the last few months, requires drivers to input their car registration number into the machine when buying a pay and display ticket. They then tally this record up with photographs showing the time that the car both enters and leaves the car park. People staying after their ticket expired then receive a parking charge through the post several days later.

However, we know of several people who have recieved a parking charge notice despite having a valid pay and display ticket which covered the whole of the time they were in the car park (and one of our Councillors was a victim of this).

If you receive one of these notices and have kept your pay and display ticket, you can prove that you don't have to pay the chage and have it cancelled.

This issue has been raised at the last two meetings as well as featuring in the Echo and the Hospital and Council are well aware of the problem. It's wrong that people should have to appeal a 'fine' which they don't deserve and we hope that the system will improve in the nrear future.

For visitors to the hospital, information on the parking as well as the park and ride are available on the Hospital website.